Ultimately, all of the options above are potentially good excuses to call out of work on short notice. Many of them focus on health and safety, and a few are simply unavoidable situations that can arise. When it comes to missing work, there are a few good excuses to call out, like being ill and potentially contagious. Depending on the …

For more complex problems that require nuanced instruction, you will contact clients via phone and/or provide clear, written instructions and technical manuals. A service desk manager manages the service desk team and ensures that they resolve help desk engineer customer queries and tickets effectively on time. They’re responsible for keeping the service desk aligned with the organization’s goals and visions. …